Cloud infrastructures are increasingly managed by Infrastructure-as-Code (IaC) frameworks (e.g., Terraform). IaC frameworks enable cloud users to configure their resources in a declarative manner, ...

Recent customer examples include Rochester Regional Health, which implemented Genesys Cloud Agent Copilot and realized a 20-second reduction in average handle time, and multinational digital financial ...

Microsoft expanded its browser-based development tooling with recent updates to VS Code for the Web -- Azure, introducing faster entry points for moving AI-generated code into an editable, ...

Abstract: With the popularity of the service-oriented development paradigm in the cloud era, numerous cloud APIs have been developed. The continuous proliferation of cloud APIs has submerged ...

You can access the Gemini API key for free and without having to set up cloud billing. Google has made the process straightforward. Currently, Google is offering Gemini Pro models for both text and ...

Recently, OpenAI released Code Interpreter in ChatGPT for all paying users. However, it costs $20 per month, which is not affordable for everyone. So if you want to use ChatGPT Code Interpreter for ...

This is a simple sample code that demonstrates how to use the Azure OpenAI Service's Whisper API to transcribe audio files using Python. Please make sure to replace the placeholder values in the .env ...

Google Cloud strategy head calls its new universal ledger a layer 1 blockchain. The platform has already attracted major institutional interest, with CME Group, one of the world's largest commodities ...

Cloud integrations promise easier access to tools, shared sessions, and unified workflows. But as a newly discovered vulnerability in Oracle Cloud Infrastructure (OCI) Code Editor shows, they can also ...

Cloud migration has shifted from a question of "if" to one of "how fast and how well." For today's enterprise leaders, the true differentiator is not just reaching the cloud, but doing so with ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud™ AI Studio - the foundation organizations need to responsibly move to agentic AI-driven customer ...

In a move that underscores its commitment to AI-powered customer experience innovation, Genesys announced Genesys Cloud AI Studio on June 25, 2025. This new AI command center is described by the ...