Topic modelling, primarily using Latent Dirichlet Allocation (LDA) algorithm, was employed to uncover latent themes in patient feedback, compare patient experiences across different healthcare ...

Abstract: The growing prevalence of mental health discourse on social media presents both an opportunity and a challenge for timely detection and nuanced understanding of conditions such as anxiety, ...

Abstract: With the rapid growth of digital technologies and machine learning methods in recent years, governments have the opportunity to analyse and collect citizens’ feedback, which is usually ...