Barwon Health has officially opened its new Service Operations Centre (SOC), a 24/7 central hub improving patient access and flow across the organisation. Using real-time operational data, the SOC supports stronger collaboration, clearer oversight and faster escalation, helping ensure patients receive the right care, in the right place, at the right time. Officially used for the first time by senior leadership on 27 October, the SOC marks a significant step forward in safer, more coordinated dai